1.
What is the primary goal of troubleshooting?
2.
Which step comes immediately after identifying the problem?
3.
What does systematic troubleshooting help avoid?
4.
Troubleshooting can help avoid which of the following?
5.
Which of the following best describes troubleshooting?
6.
What is the final step in the troubleshooting process?
7.
What should be done before implementing a solution?
8.
What happens in the ‘Test the Theory’ step?
9.
Which step ensures the issue does not return after fixing?
10.
Documenting the troubleshooting process helps in:
11.
Troubleshooting can help users avoid:
12.
A plan of action is designed to:
1 out of 3
13.
Which term best compares to a troubleshooter’s role?
14.
What confirms whether a suspected cause is correct?
15.
Replacing a dead battery is part of which step?
16.
After a fix, what step ensures everything works?
17.
Why is documentation important in troubleshooting?
18.
What might cause a laptop not to start?
19.
Troubleshooting is similar to:
20.
The goal of testing a theory is to:
21.
What’s a fast fix for many computer problems?
22.
System downtime leads to:
23.
Why is reducing downtime important in business?
24.
What does data integrity ensure?
2 out of 3
25.
Troubleshooting helps prevent:
26.
Security issues in computers can be caused by:
27.
How can troubleshooting improve security?
28.
Troubleshooting boosts performance by:
29.
What does regular troubleshooting prevent?
30.
Which helps extend equipment life?
31.
Troubleshooting saves costs by:
32.
A crashing app can harm:
33.
Good troubleshooting results in:
34.
Restarting a system is like:
35.
If a power cord is faulty, the laptop will:
36.
What helps avoid system replacement?
3 out of 3