1.
What should you do first if an application freezes?
2.
What key combination opens the Task Manager?
3.
Unresponsive peripherals can often be fixed by:
4.
Force shutting down with the power button can cause:
5.
How many software issues can restarting solve?
6.
What can result from overheating?
7.
What tool checks hard drive health?
8.
Which is a good practice for cable management?
9.
Why is cable labeling useful?
10.
Poor ventilation can lead to:
11.
What tool checks RAM errors?
12.
One sign of RAM failure is:
13.
What can cause clicking noises in a computer?
1 out of 2
14.
Before replacing a hard drive, you should:
16.
What is a benefit of deleting unnecessary files?
17.
Moving large files to external storage can:
18.
What is a good backup method?
19.
Cloud storage lets you:
20.
Which of these is NOT a benefit of software updates?
21.
What does antivirus software do?
22.
Updating your OS can protect against:
23.
Which is a strong password?
24.
Why should passwords be changed regularly?
25.
Helping others with their issues improves your:
26.
Why is collaboration useful in troubleshooting?
27.
What should you ask when helping someone?
28.
Sharing troubleshooting steps can:
29.
What can reduce CPU lifespan by 50%?
2 out of 2